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Return Process

A. Return to store

1. Visit your nearest store

Wrap your products in their original packaging and bring them over with your  invoice and payment receipt to our Tubli Showroom.

2. Fill out your return slip

An authorized member of the staff will inspect the products to ensure they are in their original state. Then you will fill out a return slip form.

3. Hand over your return

An authorised staff member will take your package and hand you an acknowledgement receipt.

4. Receive your refund

We’ll check your returns, and credit your refund to your card, bank account or PayPal account in 4-15 days. If you’ve paid by cash or Benefit Debit Cards, you’ll receive a refund to My Credit in your account. Guest users will receive a Return Voucher.

 

B. Call +973 17822268‎ to schedule a pick up

1. Call for a pick-up

Speak to us at +973 17822268 to schedule a pick-up time and location. Make sure to keep your invoice and receipt copy.

2. Box up your products

Wrap and seal your products in their original packaging or inform us if you no longer have it.

3. Hand over your return

Our courier partner may take 3-5 business days to pick it up. They’ll give you an acknowledgement receipt when they do and after confirming they are in their original state

4. Receive your refund

We’ll check your returns, and credit your refund to your card, bank account or PayPal account in 4-15 days If you’ve paid by cash or Benefit Debit Card, you can opt for a transfer to your bank account or a refund to My Credit in your account. If you’re a guest user, you will receive a Return Voucher.